BCD Terms

Use BCD only with computers and accounts you own or are explicitly authorized to operate. Unauthorized access, credential theft, malware deployment, destructive abuse, and unlawful activity are prohibited.

Computer-control actions can change or delete data. Users are responsible for device permissions, backups, and supervision of high-impact actions.

The Free plan includes 20,000 tool calls a month for the whole account (the count starts again on the first of each month, UTC); once they are used, calls to the account's computers pause until the next month. Paid plans and the free trial have no monthly tool-call limit. Concurrent execution and safety limits still apply. Plans cover personally controlled computers, with no resale or abusive automation.

Free trial

A new account that receives the free trial gets one calendar month of Personal for up to 3 computers, ending at the UTC date shown in the dashboard. No card is required and no subscription is created automatically. An account created with an email and password is unverified until you sign in with Google using the same email. It receives the trial at signup, but that trial never counts against the owner of the email address: the owner can still receive a trial on a verified account. There is one free trial per person, and BCD may refuse or end a trial for a computer or account that has already used one. A computer is recognized by an identifier the BCD agent keeps on it, not by its hardware. Email addresses are compared after normalization (ignoring letter case, anything after a “+” before the @, and dots in Gmail addresses); an account whose normalized email was already used by a BCD account that received a trial or was verified, even a deleted one, does not receive a trial. Connecting a computer that already had a trial on another account ends this account's trial; if that would put the account over the Free plan's limit, the computer is not connected and BCD says why. Without a paid subscription or pass, the account then returns to Free for one computer. Additional computers remain stored but are paused; running processes can still be inspected or stopped.

Paid subscriptions

Paid subscriptions use Stripe checkout. Prices are in USD before applicable taxes. Before payment, checkout shows the amount and renewal period. A paid subscription starts when payment succeeds and renews every month, or every year if you choose yearly billing, until canceled. A yearly subscription is billed once a year at the yearly price shown on the pricing page. Starting a paid subscription during the free trial does not extend that trial.

Cancel before the next renewal using Manage billing in your dashboard. Cancellation stops future renewals and preserves access through the paid period. A fully refunded or disputed payment no longer provides paid access. To change plans, cancel the current subscription and choose a new plan after it ends.

For billing errors or refund requests, contact support. Refund requests are reviewed individually, subject to any rights you have under applicable law.

Referral promotion

A new account must use your referral link or code at signup. Its first successful positive paid subscription payment is held for 14 days. If in that time the payment is not refunded (even partly) or disputed (a dispute BCD wins does not count), and it was not made with a card you have used for your own BCD payments, you then receive a 2-month pass. Signup, free trials, zero-dollar payments, and repeat payments do not qualify, and a referral that fails these conditions does not earn a pass later. You can receive at most 6 passes in any 365 days; a qualifying referral beyond that limit earns its pass once the limit allows. A pass covers the plan the referred account paid for, capped at Plus: a Personal payment earns a Personal pass, and a Plus, Pro, or Team payment earns a pass you can use for Personal or Plus. If the qualifying payment is fully refunded or disputed after the pass is issued, the pass is placed on hold; a confirmed resolution can restore access within the original pass dates. Existing subscription billing deferrals are not shortened automatically. Unused passes never expire. You choose a plan when activating a pass; that selection is fixed for the pass. Passes start after your existing paid period, free trial, and queued passes, so these periods do not overlap.

If you have a renewing subscription, its billing is deferred until your passes end, then resumes on the original paid plan unless you cancel. A pass by itself creates no subscription or automatic charge. You cannot start another paid subscription while passes are active or scheduled. Self-referrals and duplicate accounts created to claim rewards are not eligible. Passes have no cash value and cannot be transferred.

During beta, availability and compatibility may change.